Terms and Conditions

Last Updated: 13/30/2025

Welcome to Monon (“we”, “our”, “us”). These Terms and Conditions govern your access to and use of https://monon.store (the “Website”). By accessing our Website or purchasing our products, you agree to be bound by these Terms.

1. Website Use & Eligibility

By using this Website, you confirm that you are at least 18 years old or using the Website under the supervision of a parent or legal guardian. You agree to use the Website only for lawful purposes.

2. Products (Candles)

Monon specializes in candle products.

  • Product images are for representation purposes only; minor variations in color, size, or design may occur.

  • All product descriptions and prices are subject to change without prior notice.

  • We reserve the right to limit quantities or discontinue any product at any time.

3. Orders & Acceptance

Placing an order does not constitute automatic acceptance. Monon reserves the right to accept or reject any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

If payment has already been made, eligible refunds will be processed according to our refund policy.

4. Pricing & Payments

All prices are displayed in Bangladeshi Taka (BDT) unless stated otherwise. Payments must be completed through our approved payment methods. Monon is not responsible for payment gateway issues beyond our control.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, courier service, or unforeseen circumstances. Once an order is handed over to the courier, Monon is not responsible for delivery delays.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms. Customers are encouraged to review the policy before purchasing.

7. Intellectual Property

All content on monon.store, including logos, text, images, designs, and product names, is the exclusive property of Monon. Unauthorized reproduction or use is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the Website for unlawful or harmful activities

  • Attempt unauthorized access to systems or data

  • Provide false or misleading information

Violation of these terms may result in suspension or permanent termination of access.

9. Limitation of Liability

To the fullest extent permitted by law, Monon shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products.

10. Third-Party Links

The Website may contain links to third-party websites. Monon has no control over and assumes no responsibility for the content or practices of those sites.

11. Termination

We reserve the right to suspend or terminate user access without prior notice if these Terms are violated.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Bangladesh.

13. Changes to Terms

Monon may update these Terms at any time. Continued use of the Website after changes indicates acceptance of the revised Terms.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Business Name: Monon
Website: https://monon.store
Email: infomononbd@gmail.com
Mobile: +8801715-107070, +8801975-107074
Address: 278/3, Elephant Road (2nd Floor), Katabon, Dhaka-1205, Bangladesh